Where Healing Meets Hope Near Charlotte, NC
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New Mexico
Lorium Ipsum
Where Healing Meets Hope Near Charlotte, NC
Give Us a Call
Sat - Sun: Closed
Lorium Ipsum
Last Updated: July 9, 2026
This Privacy Policy describes how Ascend Recovery Center (“we,” “us,” or “our”) collects, uses, and protects information when you visit ascendrecoverycenternc.com (the “Website”). This policy covers Website visitors and form submissions. Protected health information you provide as a patient is governed separately by our Notice of Privacy Practices under HIPAA.
Information We Collect
Information you provide: When you submit a form on the Website — such as our contact or insurance verification forms — we may collect your name, phone number, email address, insurance information, and any details you include in your message.
Information collected automatically: When you browse the Website, we and our analytics providers may automatically collect standard technical data such as your IP address, browser type, device type, pages visited, and referring pages, through cookies and similar technologies.
How We Use Your Information
SMS/Text Messaging Communications
If you opt in to receive text messages from us, we collect your phone number and your consent record for the purpose of sending those messages. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party, excluding vendors acting solely on our behalf to deliver the messages (such as our messaging platform provider). You may opt out of text messages at any time by replying STOP. For full messaging terms, see our Terms of Service.
How We Share Information
We do not sell, rent, or trade your personal information. We do not share your personal information with third parties or affiliates for their marketing purposes. We may share information only in the following circumstances:
Cookies and Analytics
The Website uses cookies and analytics tools to understand how visitors use the site. You can control or delete cookies through your browser settings. Disabling cookies may affect some Website functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain the information you submit for as long as needed to respond to your inquiry, provide services, and meet legal and regulatory requirements.
Your Choices
Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Ascend Recovery Center
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